Real Estate Virtual Assistant who handles the behind-the-scenes work that keeps property operations running smoothly. Hands-on experience with AppFolio and RentecDirect covering tenant lease renewals, invoice processing, vendor research and onboarding, and tenant/owner customer service.
I've managed large-scale data migrations across 100+ legacy systems under tight deadlines as part of an 18-month digital transformation project for a real estate company, so I know how to move and clean up property data without breaking anything.
Before real estate ops, nearly 3 years in technical customer support for Verizon and AT&T. That background is why I'm fast at troubleshooting, CRM navigation, and client communication.
Core skills:
AppFolio, RentecDirect, property management software
Tenant lease renewals, rent roll, lease admin
Vendor sourcing and management, invoice/AP processing
Data migration, data entry, CRM cleanup
SOP writing, process improvement (cut workflow time by 20%)
Customer service, technical support, problem-solving.
I learn new software fast and improve processes as I go. Message me if you need a real estate VA who can take ownership of the details.