As a Customer Service Representative for two(2) years , I assisted customers in placing and tracking thier order online, processing price overrides, and applying promotional offers or coupons. I also helped customers create accounts, escalated corporate-related issues, processed orders, and ensured their online accounts were updated efficiently.
With three (3) years of extensive experince in the Financial services industry, specifically in money remittances(both local and international) , I have developed a deep understanding of providing top-tier customer service while promoting products, services and special offers. I have worked with a diverse set of customers, handling various needs and concerns, which has honed my problem-solving and communication skills.
Throughout my career, I have worked in different companies, taking on various roles and responsibilities. My adaptability and dedication to achieving the company's goals make me confident that I can contribute effectively to your team and help your company surpass its objectives.
