Experienced Product Support Analyst with over four years of expertise in providing top-notch customer service and effective problem-solving. Skilled in managing and leading teams, fostering clear communication, and promoting professional growth. Known for meticulous attention to detail and a proactive mindset, I excel in dynamic, fast-paced environments, supporting various software functions such as Logistics, CRM, and E-commerce. My capabilities include developing training programs, overseeing quality assurance, and generating detailed reports. Strong in time management, multitasking, and prioritization, I aim to enhance customer experiences and drive team performance. Proficient in Microsoft Office Suite and various communication tools, I am dedicated to delivering outstanding results.
