I worked in a BPO company for 3 years in a healthcare account. As a customer service representative, I provided exceptional customer service and support to a diverse client base. My role is handling a high volume of inbound as well as outbound calls, resolving customer inquiries and ensuring customer satisfaction. I also have an E-commerce VA experience.
Skills Used:
* Customer Service
* Communication (verbal and written)
* Problem Solving
* Time Management
*Data entry
*Multi-tasking
*Strong attention to details
*Active listening
*Product knowledge
*Adaptability
* Technical Support
E-commerce VA
* *Product imports/uploads * *Re-pricing* *Product Re-publishing* *Product monitoring * *Adding Shipping Templates * *Product Research * *Product follows up through Email/Chat I can help you if you’re looking for a virtual assistant by using the skills that I’ve developed during my time as a customer service representative and E-commerce VA.
