Customer Operations with 8+ years of experience supporting SaaS, telecommunications, and e-commerce platforms
across US, ANZ, and EMEA markets. Experienced in fraud detection, customer escalations, dispute resolution, and
technical troubleshooting. Skilled in investigating account irregularities, resolving complex issues, and collaborating
with cross-functional teams to deliver efficient and accurate resolutions using tools such as Salesforce and Zendesk.
