I am a detail-oriented Virtual Assistant and Administrative Support Professional with nearly 2 years of experience providing executive support, customer service, travel coordination, and administrative assistance. I help business owners stay organized by managing calendars, emails, meetings, travel arrangements, documentation, and day-to-day operations.
As a Technical Assistant, I supported senior leadership by coordinating executive calendars, preparing reports and meeting materials, organizing records, developing SOPs, managing travel arrangements, and handling confidential administrative tasks. I also maintained databases, processed administrative requests, and collaborated with different departments to ensure smooth operations.
Previously, I worked with Expedia's global travel account, assisting 50+ US-based customers daily through phone, chat, and email. I handled flight reservations, itinerary changes, hotel and car rental coordination, and documented customer interactions using Amadeus, GDS, and OneDesk CRM.
I am proficient in Google Workspace, Microsoft Office, Notion, Canva, ChatGPT, CRM platforms, and other productivity tools. Known for my strong organizational skills, attention to detail, and adaptability, I am committed to providing reliable support that helps businesses operate more efficiently.
