I am a detail-oriented Fraud Analyst and Virtual Analyst with hands-on experience in ID verification, fraud detection, fraud labeling, investigation, and reporting, backed by a strong foundation in customer service and operations. Over time, my expertise and performance led me to become a Fraud Analyst Trainer, where I trained and guided new hires to ensure accuracy, compliance, and high-quality fraud prevention standards.
I am highly skilled in spotting inconsistencies, identifying red flags, and maintaining data accuracy, making me a reliable partner for businesses that prioritize security and trust.
- Customer Service & Communication Skills
Before transitioning into fraud analysis, I worked as a Customer Service Representative, handling customer concerns with professionalism and empathy. This background strengthened my:
- Clear written and verbal communication
- Problem-solving abilities
- Customer-focused mindset
- Ability to handle sensitive and confidential information
- Social Media & Virtual Assistance Experience
I also have part-time experience in Social Media Management, assisting with:
- Content scheduling and posting
- Caption writing and basic engagement
- Social media organization and coordination
Additionally, I gained short-term Virtual Assistant experience, supporting administrative tasks, data handling, and online tools, allowing me to adapt quickly to different workflows and systems.
Why Work With Me??
- Fast learner and highly adaptable
- Willing to learn, upskill, and grow with your business
- Detail-oriented with strong analytical skills
- Organized, reliable, and deadline-driven
- Committed to quality, accuracy, and confidentiality
I am always eager to develop new skills, learn new tools, and take on challenges that help businesses grow securely and efficiently.
If you?re looking for someone who combines fraud prevention expertise, customer service excellence, and administrative flexibility, I?d be happy to work with you.
Let?s connect and discuss how I can support your business.
Verified
