Virtual Assistant and eCommerce professional with a background in
Industrial Engineering and experience supporting Shopify-based
businesses. Skilled in customer support, chargeback management,
fraud prevention, supply chain coordination, and order fulfillment.
Experienced in handling customer inquiries, reviewing high-risk
transactions, managing disputes, and working closely with suppliers,
fulfillment centers, and logistics partners to ensure smooth daily
operations. Known for being organized, detail-oriented, and
adaptable, with a strong ability to manage multiple responsibilities
while maintaining accuracy and delivering excellent customer
service
