I am a highly skilled and experienced Virtual Assistant with a strong background in CRM tools, communication, and administrative support. I am proficient in various platforms, including Microsoft Office, G Suite, Shopify, Tidio, ShipStation, KW Command, Introlend/REMA, Canva, Asana, and Front App. My expertise also includes email management, appointment setting, cold calling, and working with Broker Metrics.
Most recently, I served as a Technical Associate/Virtual Assistant at a marketing company supporting real estate agents. My responsibilities included onboarding new agents, conducting feature walk-throughs and troubleshooting sessions, setting up and managing tech systems, offboarding agents, handling email inquiries, and scheduling and recording appointments. I also played a key role in lead generation and appointment setting through outbound calls.
In addition, I have experience working with an e-commerce client as a General Virtual Assistant, where I was responsible for processing orders for shipment and handling chargebacks.
