Has a great deal of business processing and customer service work experiences. A business operations specialist with over 16 years experience in the BPO (Business Process Outsourcing) industry. Experienced process specialist and analyst who has experience handling insurance account specifically related to Claims Set-Up, Reinsurance, Financial Reporting and Analysis and Risk Assessment. Also an experienced customer service representative in call centers handling sales, financial and telecommunication accounts. Can also do administrative tasks, research and data entry.