Hi, I’m ----------- ----------- from the Philippines -- Experienced Sales Support Specialist helping small to medium-sized businesses grow their customer base, streamline operations, and drive more revenue — all from behind the scenes. I specialize in taking care of your customers so you can focus on scaling your business.
I’m the kind of support partner who helps you generate more sales, retain happy customers, and stay organized while you grow. If you're looking for someone reliable, proactive, and committed to delivering results — I’m here to help.
What I can do to help you:
Upsell/cross-selling
After-sales support
Sales report preparation
Customer service (phone, email, live chat)
Promotion and upselling support
Inventory monitoring
Order processing and Order fulfillment
Sales pipeline tracking using CRM tools
Track sales data in an organized spreadsheet
Appointment setting and lead follow up
Handle customer complaint, escalation and refund requests
Manage orders, refunds, and product support
Customer profiling and customer onboarding
Perform data entry, CRM updates, and lead generation
E-commerce & marketplace operations (Shopify, Amazon)
Maintain an up-to-date sales spreadsheet
Payment tracking & reconciliation
Data entry, verification & validation
Standard Operating Procedure (SOP) creation
Task prioritization and workflow coordination
Invoice processing and payment follow up
Analyze trends and patterns to uncover new opportunities
Support sales team in identifying high-value opportunities
Suggest improvements in posting strategies to enhance visibility and sales
Support sales team with qualified leads and insights
Maintain and update digital workflows, templates, and systems
Administrative support & executive support
Calendar & schedule management
Inbox and email management
Social media content creation (Canva)
Document preparation and formatting
What I Bring as an Online Sales Specialist:
* Proactive and detail-oriented
* Strong communication skills
* Flexible and responsive under pressure
* Familiar with general business processes
* Strong understanding of logistics or SaaS industries
* With professional, customer-focused demeanor
* Knowledge of e-commerce or sales strategies
* Prior experience in online sales, customer service, social media management
* Strong organizational and communication skills
* Able to manage multiple platforms efficiently and accurately
* Able to work independently and deliver consistent results
* HIPAA-certified and trained as a Medical Virtual Assistant
Tools I Use for Work:
Salesforce, Shopify, Amazon, Zapier, Notion, Asana, Clockify, Hubstaff, Canva, CapCut, Kittl, Loom, Freshdesk, Intercom, Freshworks, Genesis, -----------, Calendly, Microsoft Teams, Zoom, Google Meet, Skype, Cisco (Webex), Viber, WhatsApp, -----------, Circle, Telecom, Kixie, Zoiper, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook), Dropbox, OneDrive, Mailchimp, Typeform
INVITE ME FOR AN INTERVIEW
Let’s work together to create smoother workflows and happier customers!
Administrative Support, Phone Support, Email Support, CRM, B2B, Salesforce, HubSpot CRM, Sales Management, Appointment Setting, Telemarketing, Inbound Sales, Email Marketing, Sales Management, Sales, Office and Administration, Systems Administration, Marketing, Campaign Building, Inventory Management, Shopify, Microsoft Excel, Administrative Management, Customer Service, Sales Support, Attention to Detail, Process Improvement, Amazon, English Speaking, Product Listing, Project Management, Marketing Analytics, Data Entry, Communication, Property Management, Sop Writing, Google Sheets, Tech-Savvy, Product Optimization, Seller Page Management, Customer Support Management, Scheduling, Lead Generation
