Self-motivated healthcare professional, reliable, and committed to provide a quality service to every client.
Being able to work with USA-based clients in areas like prior authorization, medical transcription/abstraction, and insurance verification, I can adapt to different personalities and situations with professionalism and compassion.
As a certified pharmacy technician, I processed prior authorization from inbound, faxes, and cover-----------ds for each prescription following HIPAA Guidelines. Addressed authorization denial by educating providers and patients regarding the appeals process. Faxed medication authorization forms, denial letters, and approval letters to the provider's office.
As a benefits and claims specialist, I provided information to the provider regarding eligibility and benefits, paid and unpaid claims, claims denial and resolution.
As a medical transcriptionist, I transcribed recorded voice files including operative reports, review of medical records, medical-legal reports, workers' compensation (QME/AME), diagnostic imaging, emergency room reports, laboratory reports, echocardiogram, and other medical reports.
As a medical abstractor, I created a detailed summary of the patient's history, physical/objective findings, diagnosis, procedures, and treatment plan from scanned documents.
Knowledgeable with EHR-Practice Fusion, Updox, NextGen.