In my role, I am responsible for delivering centralized human resource services that encompass payroll, benefits, and various transactions. I ensure the efficiency of service center operations, technology, and transaction processes. Additionally, I establish standards and procedures for addressing employee inquiries, managing transactions, and administering human resource programs. My role also involves the delivery of data analysis from diverse sources, with a strong emphasis on providing actionable insights. I also coordinate services with human resource information systems, human resource program managers, and technology specialists.
