An Operations & Research Virtual Assistant with a strong background in administrative and office support, gained through hands-on experience in local government operations and professional service environments. Experienced in supporting daily operations through email and calendar management, data entry and data management, report preparation, documentation, and research assistance.
Skilled in coordinating workflows, maintaining organized systems, and ensuring tasks are completed accurately and on time in structured, fast-paced settings. Proficient in Microsoft Office and Google Workspace, with working knowledge of HubSpot (CRM), Notion (documentation and knowledge management), and QuickBooks (basic invoicing and expense tracking).
In addition to operations support, capable of creating clear and visually engaging materials using Canva for presentations, reports, and basic marketing assets, with introductory experience in Adobe Premiere Pro for simple video editing. Brings a reliable, process-driven, and detail-oriented approach to virtual support, with strong written communication and research skills.