Customer Service Professional with 5+ years of BPO experience in healthcare, finance, creditreporting, and e-learning. Skilled in customer support, verification, multitasking, documentation,and problem-solving, with the ability to stay calm under pressure. Strong team player who canalso work independently, adaptable, and eager to learn quickly. Consistently recognized for topperformance (100% QA, 100% QPR, 4.85 ASAT).
