Dedicated Information Technology Specialist with expertise in designing and implementing robust network infrastructures tailored to organizational needs. Proficient in installing and configuring network hardware, including routers, switches, and firewalls, while adept at troubleshooting both hardware and software issues. Experienced in providing Level-2/3 support, designing WLANs, and delivering technical support across the APAC region. Strong knowledge of IT networking principles, CCTV maintenance, and surveillance setup, alongside hands-on experience with cloud services such as Windows Server, PFSense, Ubiquiti, and VMware. Proven track record in managing employee onboarding and offboarding processes, and implementing biometric security systems for enhanced organizational safety.