Hello future Client!
I'm Jeraldine – a reliable and results-driven Virtual Assistant with over 3 years of experience in customer service, and e-commerce support.
I specialize in helping businesses streamline their operations by providing professional and timely support. My background includes working with DROPSHIPPING, FINANCIAL, and HEALTHCARE , where I handled a high volume of customer inquiries via email, chat, and phone.
Skills & Tools I Use:
Customer Service Platforms: Zendesk, Freshdesk, Salesforce, Re;amaze
E-commerce Tools: Shopify, Shiphero
Communication: Gmail, Outlook, Slack, Microsoft Teams, Zoom
Other Skills: Order processing, refunds, replacements, reshipments, tracking issues, calendar/email management, data entry, documentation
WHY WORK WITH ME?
Fast learner with minimal supervision needed
Strong communication and organizational skills
Quiet work environment with stable internet
Committed to long-term roles and building trust with clients
Let’s work together! Whether you need help with support tickets, store management, or admin tasks—I’m ready to assist you and help your business grow.
Verified
