Hi, Lorie here! Customer Support Specialist with 2 years of experience assisting international customers through chat, email, and phone support in fast-paced BPO environments. Experienced in handling billing concerns, account inquiries, shipment tracking, technical troubleshooting, and customer issue resolution while maintaining professional communication and high service quality.
Skilled in data entry, documentation, CRM systems, and administrative support. Detail-oriented, reliable, and quick to learn new tools and processes. Able to manage multiple tasks efficiently while working independently or as part of a team.
In addition to customer service experience, I also have a background in graphic design using Adobe Creative Tool, Canva, Clip Studio Paint, creating social media graphics and promotional materials for small businesses.
I am seeking a long-term remote opportunity where I can contribute strong customer and service, organization, and problem-solving skills while continuing to grow professionally.
Thanks for viewing my profile. I hope we can work together soon
Verified
