IT Operations and Systems Support Specialist with experience in technical troubleshooting, live production systems, ICT equipment procurement, and government IT operations. Skilled in supporting users, maintaining systems, handling network and workstation issues, and managing technology used in high-pressure environments. Experienced in live streaming technical operations, multimedia content production, and administrative coordination for ICT procurement and compliance processes. Known for reliability, structured problem-solving, and the ability to support both technical systems and operational workflows.