Mortgage and Financial Services Professional with over 3 years of experience supporting U.S. financial institutions and mortgage operations, including Pennymac Funding, KeyBank, and TransUnion. Experienced in mortgage loan documentation review, funding support, quality control, credit-related inquiries, fraud prevention, and compliance-driven processes. Skilled in analyzing borrower documentation, verifying income and asset information, identifying discrepancies, and ensuring loan files meet lender and regulatory requirements. Proficient in Encompass, Salesforce, Zendesk, Google Workspace, and other financial service platforms. Recognized for strong analytical abilities, attention to detail, excellent communication skills, and the ability to manage multiple priorities in fast-paced environments while maintaining high levels of accuracy and customer satisfaction.
