Dynamic and results-driven Business Development Specialist with nearly 20 years of experience in Fortune 500 companies, specializing in fraud prevention, customer service, and value generation. Proven expertise in managing both inbound and outbound calls across personal, business, and corporate accounts within the financial sector, particularly in credit and debit card services. Proficient in utilizing a variety of CRM tools and software to enhance client engagement and streamline processes.
Possessing a strong sales background, including roles as a medical representative, and leveraging librarianship skills to research and analyze market trends effectively. Seeking a remote freelance opportunity to leverage my extensive experience in business development and contribute to organizational growth.