Results-driven Virtual Medical Assistant (VMA) and
Registered Nurse (RN) with 16 years of experience in healthcare, business process
outsourcing (BPO), and knowledge process outsourcing (KPO). Skilled in EHR/EMR
management, HIPAA compliance, medical billing and coding, insurance
verification, and telehealth operations. Demonstrated success in improving
clinical workflows, optimizing administrative systems, and enhancing patient
satisfaction. Strong background in remote healthcare operations, data accuracy,
and provider support.