SKILLS :
• Interpersonal and Verbal Communication Skills
• Team Work Skill
• Decision Making Skill
• Flexible and willing to work under pressure and more hour shift
• Leadership and Management Skills
• Honesty/Integrity/Morality Skills
• Positive Attitude/Motivation/Energy/Passion
• Professionalism and Self-confidence
• Fluency and Proficiency in English Language
• Multicultural Sensitivity and Awareness
Harte-Hanks Philippines Inc. (1year and 3months)-----------
4th Floor Market-Market BGC, Global City, Taguig, Metro Manila NCR
Tier 1 Technical Support Representative and Customer Service Representative
Specialization: Inbound Call
Promoted - Tier 2 Technical Support | Special Project | Remote Access Support
Specialization: Inbound Call | Outbound Call | Email Support
Transcom Worldwide (Philippines) Inc. (9months) 2016
Transcom Worldwide Building, Las Fiestas, Tiendesitas, Pasig City, Metro Manila NCR
Customer Service Representative | Billing Department
Specialization: Inbound Call
Promoted – P1 Representative | Billing and Sales
Specialization: Inbound Call | Outbound Call
Sterling Talent Solutions (1year)-----------
5th Floor Science Hub 4 Building, McKinley Hill, Bonifacio Global City, Taguig Metro Manila NCR
Verification Specialist – background checking applicants on their previous employers, education and tax documents
Specialization: Outbound Call | Email Support | Fax
Telus International Phils. (8months) 2021
5th Floor Market-Market BGC, Global City, Taguig, Metro Manila NCR
CSR III – Customer Specialist Representative | Billing and Sales
Specialization: Outbound Call | Email Support | Inbound Call