Hi, my name is -----------, and I have 8 years of experience in the BPO industry. During that time, I developed a strong foundation in both inbound and outbound sales, consistently meeting and exceeding sales targets. I specialize in appointment setting, lead generation, and scheduling, ensuring smooth workflows and maximizing productivity for clients. I’ve also worked extensively with tools like Five9, Salesforce, HubSpot, softphones, and other CRM systems to manage client data and enhance efficiency.After my 8 years in the BPO sector, I transitioned into freelancing, where I’ve been able to further refine my skills and work with a diverse range of clients. In my role as a Business Development Representative, I’ve developed a keen ability to identify new business opportunities and nurture client relationships. I also have experience as a Junior Publicist, handling media relations, press releases, and promoting brand visibility.With my diverse background, freelancing experience, and expertise in various CRM tools, I’m focused on delivering high-quality results and building strong client relationships. I’m excited to bring this expertise to new opportunities and help drive success