A results-driven Senior Network Specialist with over 10 years of experience managing and troubleshooting complex network infrastructures within large-scale Enterprise Network Operations Centers (NOC). I thrive on ensuring network stability and performance for managed customers across diverse WAN, LAN, WLAN, and SD-WAN environments. My background includes pivotal roles at HCL Technologies, Verizon, and Accenture, focusing on network assurance and logical provisioning.
I have a proven track record of spearheading critical projects, including a major VPN migration and a device upgrades. I am adept at managing the full i----------- lifecycle, from initial response to delivering detailed Root Cause Analyses (RCAs) with actionable mitigation plans.
My core strengths include collaborating effectively with international carriers, vendors, and internal teams to resolve complex issues, documenting and executing precise network changes, and developing clear Methods of Procedure (MOPs). I am passionate about sharing knowledge and have experience leading training sessions to elevate team performance.
