I am a Bachelor of Science in Information Technology graduate with hands-on experience in web development, IT support, customer account management, and technical operations.
I have experience developing and maintaining client websites using GoHighLevel, configuring landing pages, forms, and workflow automations, and performing website testing and troubleshooting. I also have experience providing IT support, troubleshooting hardware, software, and network issues, and assisting with technical documentation and SAP-related tasks.
In my current role, I manage customer accounts, maintain accurate records, and handle professional customer communication and payment arrangements using tools such as ----------- and Sloan.
I am organized, detail-oriented, reliable, and comfortable learning new software and systems. I am looking for opportunities where I can contribute my technical, administrative, customer service, and problem-solving skills while continuing to grow professionally.
Portfolio: vien-santos-portfolio.vercel.app
