Senior CSR, SM Moderator, Retail and Ecommerce Expert

I am an experienced, dedicated and, hard working employee to clients that I work with. With an overall experience of 18 years in the BPO industry, I have an excellent knowledge of the processes working as a Senior Customer Service Representative. Other skills acquired are related to Order Management, Social Media Specialist and Promotional Product (E-commerce). I provide great organizational, written, and oral communication skills with a positive attitude as well. I strive to work hard and always willing to learn new skills everyday so that I can provide the best quality service to my clients.