I’m a seasoned Virtual Assistant with a strong background in data entry, reporting, and CRM management. With years of experience in the BPO industry and a proven track record in team coordination, documentation, and client communications, I specialize in turning raw data into actionable insights. I’m proficient in tools like Google Workspace, Microsoft Excel, Zoho, and Zendesk—ensuring accurate reports, organized workflows, and seamless admin support. Whether it’s managing customer records, preparing performance dashboards, or streamlining backend operations, I bring precision, reliability, and a proactive mindset to every task.