12 years of working experience with an excellent skill in Power BI, Excel, M Language, VBA, SQL, and average Power Automate, HTML and Tableau user. I was the first analyst the launches Power Bi report in my former job and an SME for the group with over 30 members. Today, I am the only reporter that solely delivering reports to operations and Workforce team since 2020 that focuses more of agent/nurses performance and attendance.