Experienced Customer Service Specialist with a background in healthcare as a Registered Nurse. With over 8 years in the BPO industry, I've supported clients like Citibank, Capital One, Iron Mountain, and Shopify, excelling in voice, email, and chat support. My strengths lie in communication, problem-solving, and delivering top-tier customer experiences, whether it’s resolving complex issues or managing client relationships.
I hold a Bachelor of Science in Nursing (Cum Laude), and I bring the same dedication and precision into my work. My ability to manage tasks efficiently, maintain attention to detail, and adapt to fast-paced environments ensures that I’ll be a valuable asset to your team.
Let’s collaborate and achieve great results!
