I have a strong background in operations, administration, and client support, with hands-on experience in referral systems, lead generation, and email marketing. I’ve managed client intake and onboarding, scheduling, and provided support at both administrative and executive levels. Along the way, I’ve handled document management, team communications, task follow-ups, and staff training. I also work closely with clients and families, offering guidance and consulting on workflow improvements, policies, and procedures. At the core, I’m focused on making processes more efficient and helping organizations run smoothly so they can continue to grow.