Top-tier Customer Support VA for E-commerce Brand| Executive Assistant | Administrative Assistant| Data Entry

Running a business is already demanding. I help executives stay organized, responsive, and on top of daily operations without the overwhelm.

Hi, I’m Irish (IC), a reliable and detail-oriented Executive Assistant with experience in client communication, inbox management, and administrative operations. I bring in a strong background in customer support with hands-on experience in handling high-volume client communication, account support, and administrative tasks.

Here's how I can help you
• Inbox organization and priority management to ensure no important emails are missed
• Calendar management & appointment scheduling
• Customer support (chat, email, calls)
• Business opportunity research
• General administrative support
• Follow-ups and task tracking

What you can expect fro-----------:
• Strong communication skills - I'll always provide you an update on the tasks done and will let you know of the things that needs to be done.

• High attention to detail - I have the initiative to double-check my work to ensure accuracy and minimize errors especially when handling sensitive information.

• Confidentiality and professionalism - I handle sensitive customer and business data with strict confidentiality and professionalism.

• Fast learner and proactive worker - I am quick to understand new tools, systems, and processes with minimal supervision. I don't wait to be told what to do as I do my best to anticipate needs and takes initiative as much as possible.

• Organized and deadline-driven - You don't have to worry about things being done in time as I manage tasks efficiently, prioritize well, and ensure everything is completed before it is due.


Here are the tools that I am proficient with
• Google Workspace (Gmail, Google Docs, Sheets, Drive, Calendar)
• Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Teams & Zoom (team communication & meetings)
• Notion, Asana, ClickUp and Trello (task and project management)
• Canva (basic graphic design)
• LivePerson Chat (for customer chat support)
• Avaya (for handling inbound and outbound calls)
• Hubspot, Freshdesk, Re:amaze (CRM used for client-communication, email tracking, and customer support)
• Online research tools & government procurement websites like ----------- and -----------

I am committed on helping and supporting businesses grow by providing support using my skills and experience in order for you to enhance your efficiency and productivity. Let's connect and work together! If you're interested, you can directly message me so we can talk about improving your business.