I am a seasoned Customer Service Representative with over 8 years of experience in handling accounts such as DirecTV, UberEats, Great Jones, and Xbox through multiple channels like phone, chat, and email. I have also served as a subject matter expert and trainer, mentoring teams to deliver exceptional service. Alongside my customer service expertise, I have been an ESL teacher for 4 years, helping students improve their communication skills. I am passionate about problem-solving and creating effortless customer experiences.
