With over 19 years of experience in Information Technology, I bring deep expertise in Agile methodologies, Scrum project delivery, and end-to-end project management. I am highly skilled in test case creation, test execution, defect retesting, and user acceptance testing (UAT). My background also includes robust experience in application support, i----------- resolution, and problem management.For the past 17 years, I have consistently applied Agile and Scrum frameworks across diverse projects. I hold a solid 10-year track record as a Certified Professional Scrum Master I (PSM I), complemented by 5 years of experience as a Project Manager. My capabilities extend to business analysis and SAP support/testing, where I’ve contributed to both functional and technical domains.I have successfully led and supported projects across multiple industries, including:?? Aviation???? Travel, Hospitality, and Cruise???? Information Technology???? Telecommunications???? Pharmaceuticals???? Manufacturing????? Insurance????? Food Services