Experienced in delivering exceptional customer support and driving sales across retail, technical, and e-commerce environments by handling inquiries, resolving issues, and building strong client relationships. Skilled in managing daily operations, coordinating deliveries, overseeing inventory, and leading teams to meet performance targets. Proficient in CRM and POS systems, technical troubleshooting, report generation, and executing merchandising and promotional strategies.
SKILLS
*Customer Support & Sales
*Operations Management
*Technical & Systems Proficiency
TOOLS
*Microsoft Office
*Google Workspace
*Zendesk
*Shopify
*Gladly
*Slack
*Facebook
*Instagram
*ChatGPT
