I've spent 2 years in a BPO company as a voice and non-voice customer service representative, working on retail, online testing centers, and healthcare accounts. Most of my experience is in non-voice roles for healthcare accounts, such as back office and chat support. I have basic skills in Excel and PPT, sorting emails, checking and validating documents according to client procedures. I'm eager to undergo training to expand my knowledge and expertise. I'm seeking a part-time role, available to work 4-6 hours a day.
