I have worked as a Customer Relations Specialist and Executive Assistant for the last 5 years. I excel at customer service, digital marketing, and cross-cultural communication. I am responsible for leading inbound and outbound customer calls, managing email and chat support using Gorgias, spearheading social media management, and planning email marketing campaigns with Klaviyo. I also processed Shopify orders, handled order modifications, and ensured smooth transaction flows for customers.
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