Dedicated Customer Support Representative with over 8 years of experience in the BPO industry, specializing in providing excellent customer service through platforms such as Zendesk, LivePerson, and Merchant Dash tool. Skilled in handling diverse responsibilities including transcription (medical and legal), online receptionist services for salons, research, and data entry. Proficient in Microsoft Office Suite (Word, Excel, and more) with strong typing speed and accuracy as a touch typist. Known for a professional “give and take” attitude, adaptability, and a commitment to delivering high-quality results. Driven to contribute skills and expertise to a dynamic team where I can support business growth and success.
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