-Faith-driven Insurance Virtual Assistant and Administrative Professional with 5+ years’ experience in insurance industry both local and international clients, including hands-on support with personal and commercial lines quoting, documentation, and compliance. Skilled in running accurate quotes across carrier platforms, pulling and uploading required reports into EZLynx/Hawksoft, policy servicing, COI preparation, filling out Acord Forms and client follow-ups. Recognized for adaptability, an eagerness to learn agency systems, and a heart for excellence and dedication by God’s grace in both remote and on-site roles.
Skills/Ability:
-Working knowledge on Insurance Management Systems: EZLynx, Hawksoft, Xanatek Connect.
-Have hands-on experience in various carrier websites: Erie, Safeco, Travelers, Mercury, NatGen, Geico, The Hartford, Mercury, Progressive, Next, BTIS, Blitz, Simplebond, RLI, Propeller, etc.
-Comfortable using tools such as Microsoft Spreadsheet/Excel, Word, Outlook, Google Drive, Zoom, Microsoft Teams, Canva, Dropbox, google chat, and google voice
-Experienced in using CRM platforms like Notion, Salesforce, and -----------
-Familiar with project management tools such as Asana, Slack, and Trello
-Detail- oriented
-Excellent Time Management Skills
-Data Entry and Record-Keeping
-Adaptability
-Multi-tasking
My diverse background has helped me develop strong organizational, multitasking, and communication skills, which I believe would allow me to contribute effectively to an Administrative Assistant role. I'm always eager to learn and grow, and I aim to apply my experience in managing both administrative and insurance-related tasks to support the team and ensure smooth operations by God's grace.
