I've been in BPO for 12 years handing finance account for a solar company, doing lien filing, credit check, contract review and customer service (via live chat and emails). I also have experience in training.
List of applications that I've been using and skills that I can offer.
*Vision Commerce (for credit verification)
*Intercom (Live chat support)
*Real Quest, Zillow, Trulia (Title/ property verification)
*Salesforce (CRM, reporting)
*Microsoft Word, Excel, PowerPoint (reporting and data analysis)
*Digital Design (Canva)
*Data Analyst
*Customer Support
*Credit Underwriter
*Trainer (conduct process training for new hires)
*Team Leader (manage small group of people)
I'm hard-working individual and experienced in working in a fast-paced environment/organization. I have a strong, organizational and interpersonal skills. Confident and poised in interacting with individuals in all levels. Resourceful and able to multi-task effectively. To obtain a challenging role, building commitment to quality service, enhance my capabilities and share my exceptional talents.
Verified
