6+ Years Customer Support & E-Commerce Experience • Shopify Customer Support • Refund & Order Management • Customer Retention • Virtual Assistant • Social Media Management Helping E-Commerce Brands Deliver Exceptional Customer Experiences, Reduce Support Issues & Keep Operations Running Smoothly 📧 ----------- | WA: -----------

Hi! I’m April, a reliable Virtual Assistant with over 5 years of experience in customer support, chat moderation, and sales. I specialize in managing customer communication, improving response time, and ensuring a smooth customer experience.

I can help with email and chat support, Shopify order management (tracking, refunds, cancellations), social media management, DM setting, lead engagement, and administrative tasks. I’ve handled high-volume conversations with international clients while maintaining accuracy, professionalism, and a friendly tone.

I’m experienced in using tools like Shopify, ChatGPT, and CRM systems to deliver efficient and organized support. I have strong written English skills, high attention to detail, and a fast response time.

I’m reliable, easy to work with, and committed to long-term growth. I’m always willing to learn and improve to better support your business.

Let’s work together to keep your operations smooth and your customers satisfied!