I bring nearly eight years of experience in customer service, with expertise in technical support and problem-solving from my time as an IT Help Desk professional. I’m well-organized, skilled in time management, and proficient in content creation tools and social media platforms. Alongside my technical skills, I’m passionate about creating positive connections and supporting teams remotely. I enjoy coffee and journaling, which keeps me focused and energized throughout the day. I’m confident that my background, along with my proactive and organized approach, makes me an ideal fit for this role.