1. Executive Assistant
Vaidya Hotels - Hospitality
March 2025 - April 2025
· Remote
• Email Management: Efficiently handle all incoming email and update the client for hotel related news or compliance that needs the client's attention.
• SOP creation: Created multiple comprehensive SOPs for different hotel departments which includes Housekeeping, Front Desk, Night Auditing, Laundry, General Manager, etc.
• Advancing knowledge using the Choice Hotels University: I have advanced my knowledge/experience in managing hotels with the help of the Choice Hotels platform called Choice University where I gain wisdom through multiple modules to get a better understanding in managing hotels on the General Manager and Owner level.
• Reconciling bills, taxes and P&Ls: Efficiently reconciling bills, taxes and P&Ls to determine if there are discrepancies and to properly document all important files in an organized manner using a shared cloud.
• Meeting facilitation: Facilitated meetings with different hotel General Managers on behalf of the owner and then send the meeting notes to the client right after.
Skills
Accounting, Administration and Management - Email, Administration and Management - Files /Documents, Administration and Management - Report Creation and Presentation, Administration, Analytical and Mathematical Skills, Attention To Detail, Communication, Data Entry, Email Support, Excel/Spreadsheet Upkeeping, Files/Documents Management, Making International Phone Calls, Organizational Skills, Profit and Loss Statements, Property Management, Quick Learner, Time Management, Translation
Tools
ChatGPT, Drive, Excel, General Communication Tools, Gmail, GMeet, Google Workspace, Grammarly, MagicAI, Microsoft Office 365/ Suite (Word/Excel/PowerPoint/One Drive/OneNote/Outlook/Teams), Outlook, Outlook Calendar, WhatsApp, Google Sheets
2. Executive Assistant
AIMG - Advertising and marketing
January 2025 - March 2025
· Remote
• HubSpot Management: Gained basic knowledge of HubSpot, including experience in importing contacts from past client emails and meetings to maintain an organized CRM.
• Canva Proficiency: Utilized Canva to edit and create visuals for client websites based on specific instructions, ensuring all designs aligned with branding and messaging.
• Lead Generation: Leveraged Seamless AI for lead generation, identifying potential leads for the client's business and translating social media interactions into valuable opportunities.
• Calendar Management: consistently add a 15-minute buffer whenever I schedule a meeting for my client, ensuring a seamless flow throughout the day. By meticulously triple-checking their emails and calendars, I effectively prevent double bookings and create a more organized schedule.
• Email Management: Carefully reviewed emails to prioritize importance and urgency, organizing them into tags/folders to declutter the inbox. Unsubscribed from unwanted emails and crafted personalized responses using AI tools to suit different audiences.
• Administrative Support: Assisted other executives by managing their emails and following up on urgent tasks, ensuring effective communication and timely completion of responsibilities.
Skills
Account Management, Administration and Management - Calendar/Schedule, Administration and Management - Customer Query (either Phone or Email or Chat), Administration and Management - Email, Administration and Management - Escalations, Administration and Management - Files /Documents, Administration and Management - Projects (Project Management), Administration and Management - Client Relationship, Administration and Management - Report Creation and Presentation, Administration, Appointment Setting, Attention To Detail, Communication, Data Entry, Data Mining, Email Support, Excel/Spreadsheet Upkeeping, Excellent Problem-Solving, Files/Documents Management, Graphic Design, Lead Follow Up, Operations Management, Organizational Skills, Project Coordination, Researching, Time Management, Transcription
Tools:
Canva, ChatGPT, CRM, -----------, Drive, Excel, General AI Tutorial, General Communication Tools, General CRM Tutorial, Gmail, GMeet, Google Chat, Google Workspace, Grammarly, Hubspot, MagicAI, Visio
