With a bachelor's degree in mathematics and research statistics, I have developed strong analytical thinking and a keen eye for detail. This foundation allows me to approach tasks with logic, precision, and critical reasoning. Over the past year, I have applied these skills in my role as a customer service agent, handling both voice and non-voice channels. My experience has involved analyzing customer issues carefully, ensuring accurate data handling, and providing well-considered solutions. This blend of analytical training and hands-on customer service experience enables me to deliver effective and reliable results.
