A dedicated and results-oriented professional with over 2 years of experience in customer service, including handling both local and international clients through Business Process Outsourcing (BPO). Adept at managing high-volume customer inquiries, providing exceptional service, and resolving issues efficiently. Recently transitioned into the role of Virtual Assistant, bringing a proactive and organized approach to administrative support tasks. Offering a unique blend of customer-facing expertise and virtual assistance skills to contribute to business operations and client satisfaction.