Engaging and patient Client/Customer Service Professional with 15+ years of experience in responding to all types of inquiries. Excellent in oral and written English communication skills. Passionate and detail-oriented individual. Eager to build customer loyalty by leveraging interpersonal skills and offering top customer service. Proficient in Google Workspace, Microsoft Outlook, Word, Excel and Powerpoint presentation. Advance knowledge in Sharepoint, Adobe Photoshop and Social Media platforms.
I have honed a diverse skill set that seamlessly translates into the hospitality and retail sectors. My skills include:
ANALYTICAL EXPERTISE
STRATEGIC PLANNING
CUSTOMER SERVICE EXCELLENCE
ADAPTABILITY
LEADERSHIP AND TEAM MANAGEMENT
ATTENTION TO DETAIL
TECHNOLOGY PROFICIENCY