I started my career in the BPO industry in 2007. My professional background consists of top tier training in leading industry fields. The backbone of my career has always been my dedication to my chosen vocation. This has been reinforced throughout the years by field experience and a drive to attain professional acuity. I have an ever growing skill-set that includes industry fundamentals and expertise in staple and trending services such as customer service, digital marketing, recruiting, and virtual assisting. I also possess fluency in English and Spanish, an innate capacity for communication, an affinity for literary expression, and an adaptive and professional demeanor.