Highly experienced and results-oriented Customer Service Representative with a proven track record of exceeding expectations in fast-paced environments. Possessing a strong understanding of digital marketing principles and strategies, I excel at building rapport with clients, resolving complex issues efficiently, and driving customer satisfaction. My skills encompass a wide range of communication channels, including email and phone. I am adept at utilizing CRM systems and marketing analytics to improve customer engagement and retention. I am seeking a challenging role where I can leverage my expertise in both customer service and digital marketing to contribute to the growth and success of a dynamic organization.
