A skilled E-commerce Account Specialist with proven experience handling Amazon, Etsy, Shopify, Walmart, and Bass Pro Shop accounts. Proficient in maximizing online marketplaces with SEO copywriting, listing reinstatement, issue troubleshooting, and graphic design to maximize product visibility and stay within platform regulations.
Skilled in multi-account management for North America (US, CA, MX) and Europe (DE, GB, FR, IT, SP, BE), with responsibility for managing day-to-day operations, such as inventory, order fulfillment, reimbursements, and account compliance. Experienced in case management, resolving issues related to account health, policy violation, and listing suppression.
A market analyst who delivers results through tracking profit patterns, seasonal demands, and competitor analysis to come up with sound sales tactics. Proficient in customer care, email support, and management of customer reviews, which makes buying hassle-free and credible to the brand.
Moreover, experienced in the development of Standard Operating Procedure (SOP), optimizing processes for effective operations. Committed to assisting brands expand and leverage sales potential through data-driven approaches and marketplace knowledge. Focused on providing high-quality e-commerce solutions to increase brand visibility and generate revenue growth.
