Let me help keep everything organized behind the scenes.
Property Management Virtual Assistant
Supporting tenant services, admin tasks, and maintenance coordination
Helping property managers stay organized and focused on growing their portfolio
• Managed new tenancy processes and onboarding, ensuring all documentation and system entries were completed accurately in compliance with property management procedures.
• Prepared and issued Tenancy Agreements, ensuring correct tenant details, lease terms, and compliance requirements.
• Monitored and managed Tenancy Arrears, identifying overdue payments and assisting with follow-ups and reporting.
• Coordinated Lease Renewals, reviewing expiring leases and preparing renewal documentation for property managers every Monday.
• Maintained tracking of Tenancies Starting and Ending, ensuring smooth transitions between tenants and accurate system updates.
• Generated and organized Routine Inspection Reports on a scheduled basis ensuring documentation was properly recorded and distributed.
• Processed and reviewed property inspection reports received via email from Inspect Real Estate.
• Assisted with tenant sourcing and application management through Inspect Real Estate, including screening and coordination.
• Handled utility and authority redirections including:
Emergency Services Levy (ESL)
Land Tax
SA Water
Maintained organized digital records and ensured property information remained up to date across management systems.
Property Management Systems & Tools Used
• Property Tree
• Property Me
• AgentBox
• Inspect Real Estate (IRE)
• Reaforms
• Realhub
• Campaigntrack
• Diakrit
• Microsoft Office Suite
• Google Workspace
• Dropbox, Whatsapp, Teams, Zoom
• Canva
